Shipping and Delivery Policy

At RG Kasat, we strive to deliver your order promptly and efficiently. Please review our shipping and delivery policy below:

Free Shipping:

We offer free shipping within India on all pre-paid orders above ₹2500. Please note that we currently do not offer Cash-on-Delivery (COD).

Shipping to Restricted Areas:

If your delivery address is located in a restricted or remote area, you may be required to collect your order from a designated courier hub or pickup point.

Dispatch Timeline:

• Domestic Shipping (within India): Orders are typically dispatched within 5 business days. However, during peak seasons, holidays, or due to unforeseen restrictions, delays may occur.
• International Shipping: Orders are dispatched within 21 business days from the date of order confirmation.
• Delivery Time: Once dispatched, orders within India are usually delivered within 5–7 business days, depending on your location and courier service availability.

Please inspect your package upon delivery. If you notice any damage or discrepancies, contact us immediately.

Order Tracking:

Once your order is dispatched, a tracking number or ID will be sent to your registered email. You can use it to monitor the delivery progress through the courier’s website.

Need Help?

For any questions or assistance regarding your order, feel free to reach out to our customer support team at rgkasatmall@gmail.com.

Thank you for shopping with RG Kasat!